myKid

Privacy Policy

Last updated: 11 November 2026

At MyKid, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and disclose information when you visit our website or use our services.

1. About Us

MyKid is an online marketplace that helps students, parents and individuals discover and connect with tutoring, vocational education and training providers across Australia.

Our website is available at https://www.mykid.com.au

2. Information We Collect

We may collect the following information when you interact with our website:

Personal details: Name, email address, phone number and other contact information.
Education enquiries: Information about courses, tutoring services or training programs you are interested in.
Transaction information: Payment or booking details where applicable.
Website usage: IP address, browser type, device information and website activity collected through cookies or analytics tools.

We only collect information reasonably necessary to provide and improve our services.

3. How We Use Your Information

We may use your personal information to:

Respond to enquiries and provide customer support.
Connect you with relevant tutoring and education providers.
Facilitate bookings, enrolments or payments where available.
Improve our website, services and user experience.
Send service updates or promotional communications where permitted by law.
Comply with applicable legal and regulatory obligations.

4. Sharing Your Information

We may share relevant personal information with education providers, payment processors and trusted service providers where necessary to deliver our services.

We do not sell your personal information to third parties.

We may also disclose information where required or authorised by law.

5. Payments and Security

Where payment services are available, transactions may be processed by third-party payment providers.

We take reasonable steps to protect your personal information against unauthorised access, misuse, loss or disclosure.

However, no internet-based service can guarantee absolute security.

6. Cookies and Analytics

Our website may use cookies and analytics tools to understand website traffic, improve functionality and enhance user experience.

You can manage or disable cookies through your browser settings, although some website features may be affected.

7. Third-Party Websites

Our website may contain links to external education providers or other third-party websites.

We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing personal information.

8. Access and Correction

You may request access to, or correction of, personal information we hold about you by contacting us.

You may also request that we delete your personal information, subject to applicable legal and record-keeping requirements.

9. Children’s Privacy

Our services may relate to education for children and young people.

Where personal information about a child is collected, we take reasonable steps to ensure appropriate parental or guardian involvement and to protect the child’s privacy.

We encourage parents and guardians to supervise children’s use of our website.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our services, business practices or legal requirements.

The latest version will always be available on our website.

11. Contact Us

If you have questions, concerns or complaints about this Privacy Policy or how we handle your personal information, please contact us.

MyKid

Website: https://mykid.framer.ai

Email: privacy@janz.com.au

We will review privacy complaints and respond within a reasonable timeframe.

mykid.com.au

One place for your children future

HJO Partners Pty Ltd ABN 87 147 682 602 is the registered owner of mykid.com.au

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